Experience Expert Eye Care with a Personal Touch
At D R Grey Opticians, we are dedicated to providing exceptional eye care services to our clients in Norwich. As an independent optician, we offer a personal and professional service, tailoring our approach to each individual's unique needs. Our team of highly qualified staff is committed to delivering excellent customer care and treatment, ensuring you receive the best possible service.
Our Services
We offer a comprehensive range of eye care services, including:
Long established independent opticians in Norwich
NHS & private sight tests available by appointment
All types of contact lenses fitted & supplied
Contact lens aftercare
Glaucoma & diabetes specialists
Extensive range of frame types for all budgets
Repair service available
Full contact lens fitting
Fashion eyewear, accessories and advice
Eye care for children of all ages
Why Choose D R Grey?
At D R Grey Opticians, we pride ourselves on our excellent customer care, after-sales service, and personal approach. Our frames are guaranteed, and our staff is dedicated to finding the perfect style for you. We understand that every individual is unique, and we strive to provide a service that suits all styles and budgets.
Contact Lenses
We believe in a friendly welcome and a relaxed & professional approach to ensure a stress-free contact lens consultation for all our clients. We offer a wide range of contact lens services to suit your unique requirements, including:
All types of disposable lenses
Regular replacement soft lenses
Rigid gas permeable lenses
Silicone hydrogel soft lenses
Coloured contact lenses
Contact lens solutions
Eye drops and saline solutions
Contact lens cases
Professional Eye Tests
Our fully trained, professional optometrists are on hand to provide you with the most comprehensive eye test possible. We offer routine eye examinations to help check for glaucoma and diabetes. Our professional eye tests comprise of the following:
NHS & private sight tests
Wide variety of eye examinations
Glaucoma and diabetes screening specialists
Regular eye exams
Digital retinal photography
Frames and Accessories
We offer an extensive range of frames to suit all ages and budgets. Our optical assistants and Dispensing Optician will help find the perfect frames for you from our extensive range of designs. Our services include:
Extensive range of frame types/repairs
Professional frame fitting
Fashion eyewear, accessories and advice
Lenses fitted into existing frames
Affordable prices
Anti-reflection and scratch-resistant lens coating
Varilux, Nikon, Rodenstock specialists
Excellent Service and Professionalism
The majority of reviewers praise the exceptional service and professionalism of D R Grey Opticians. They highlight the knowledgeable and friendly staff, who go above and beyond to provide excellent care and commitment to their customers. The opticians' dedication to their customers is evident in their continuous care and professional service, which has earned them a loyal customer base.
Positive Feedback
Many reviewers appreciate the personal touch and welcoming atmosphere of the opticians. They praise the staff for being efficient, friendly, and helpful in choosing frames and answering questions. The eye tests are described as quick and thorough, and the customers feel valued and not just like another person.
A Single Negative Review
However, one reviewer had a negative experience, citing a grumpy old man who lacked customer service skills. They were late to an appointment and were greeted with a rude comment, which led them to walk out.
