Direct Fireplaces is a fireplaces and stoves retailer established in 2004, with a mission to provide customers with an extensive range of electric and gas fires and fireplaces, along with expert advice and exceptional service. The company prides itself on attention to detail and offers free delivery, finance options, and a showroom experience. With three showrooms in Stockport, Cheadle, and Bromsgrove, Direct Fireplaces aims to make selecting and buying a new fire or fireplace as hassle-free as possible for every shopper.
Many customers had a positive experience with the company, citing excellent customer service, competitive prices, and fast delivery.
Some customers had a poor experience with the company, citing delays, unprofessional behavior, and difficulties in resolving issues.