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A Home with a Rich History and a Personal Touch

Tusker House care home stands proudly on over 50 years of experience in caring for individuals with dementia and Alzheimer's. Family-run and based in Hastings, we offer a welcoming and compassionate environment where residents can thrive.

Our Vision

Our vision is to create a home-like atmosphere where residents can feel safe, respected, and loved. We believe in person-centered care, treating each resident as an individual with unique needs and preferences.

Compassion and Expertise

Our dedicated team of experienced professionals provide round-the-clock care and support to residents. We understand the physical and emotional challenges associated with dementia, and tailor our approach to ensure each resident receives the care they need in the best possible way.

Tailored Care Plans

We believe in empowering residents and involving them in the creation of their individual care plans. We take time to understand their unique preferences, medical needs, and social interests. Together, we create a plan that ensures their physical and emotional well-being.

Individual Attention and Dignity

At Tusker House, we prioritize individuality and respect. Our caring staff treat residents with dignity and compassion, fostering a sense of home and belonging. We encourage residents to personalize their rooms, bringing familiar items that evoke cherished memories.

Adapting to Your Needs

We offer short-term and long-term care, catering to a diverse range of needs. Our services are funded through private payments, local authority funding, or a combination of both. We also welcome residents from other regions of the UK.

Positive Testimonials

The stories and experiences of our residents and their families speak volumes about the exceptional care at Tusker House. We are proud to share their heartfelt words, which highlight the positive impact we have on lives.

Reviews (15)
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Positive: The reviewers praised the exceptional care, kindness, and respect shown by the staff, as well as the welcoming and friendly atmosphere of the home.
Negative: One reviewer expressed disappointment with a senior manager's curt response to a mistake, but this was an isolated incident.

Staff and Care

The reviews highlight the exceptional care and kindness provided by the staff at Tusker House. The staff are described as "caring", "respectful", and "professional" in their interactions with residents and visitors alike. Several reviewers praised the staff for going "far and beyond" to ensure the well-being of the residents.

Facilities and Activities

The home is described as "warm and friendly", with a "beautiful" garden that has been specially designed for the residents. The activities and outings provided by the staff are also highlighted as a positive aspect of the home.

Relatives' Experiences

Several reviewers have had relatives who have stayed at Tusker House, and they have all expressed their gratitude for the care and attention provided. They have praised the staff for treating their loved ones with kindness, respect, and dignity.

One Isolated Negative Experience

One reviewer expressed disappointment with a senior manager who cut short a visit due to a mistake, but this was an isolated incident and did not reflect the general attitude of the staff.