Business Details
50+ Years
experience
Specialist Dementia Care in Hastings
Established in 1965, Tusker House is a family-owned care home dedicated to providing specialist dementia and Alzheimer's care. Our approach prioritises individual needs through personalised care plans, ensuring residents maintain dignity and independence. We offer 24-hour support from experienced staff trained to handle the unique challenges of dementia. Our homely environment encourages residents to personalise their spaces while enjoying modern facilities and compassionate care. We actively involve families in care decisions and maintain transparent communication.During the pandemic, we implemented innovative virtual visiting systems to keep families connected. Our commitment to quality is reflected in our residents' well-being and positive feedback from their loved ones. We serve both private and funded clients from across the UK, offering flexible long- or short-term care solutions. Our management team holds NVQ Level 4 qualifications and RMA awards, ensuring professional excellence. We pride ourselves on creating a safe, welcoming atmosphere where residents thrive and families feel reassured.
Services
Dementia Care
Personalised Care Plans
24/7 Support
Respite Care
End-of-Life Care
Details
- Year established: 1965
Highlights and features
- 50+ years of specialist dementia care experience
- Personalised care plans tailored to individual needs
- 24-hour support from NVQ-qualified staff
- Family involvement in care planning and updates
- Innovative communication systems during restricted periods
What people say
Attentive staff
Outstanding care
Kept informed
Peaceful environment
Spotlessly clean
Services
Dementia Care
Specialist residential care for dementia and Alzheimer's patients, focusing on individual needs through tailored care plans. Our NVQ-qualified team provides 24/7 support while maintaining residents' dignity. We create stimulating environments that accommodate cognitive challenges and promote well-being through personalised activities and medical care.
Personalised Care Plans
Individualised care strategies addressing each resident's medical, dietary, and lifestyle preferences. We document personal histories, likes/dislikes, and routines to create comprehensive plans. Regular reviews ensure evolving needs are met while maintaining continuity of care and family involvement in decision-making processes.
24/7 Support
Continuous assistance from trained caregivers available day and night. Our staff provide medication management, personal hygiene support, and emergency response. We maintain consistent staffing levels to ensure familiarity while addressing residents' needs promptly through our computerised nurse call system.
Respite Care
Flexible temporary care solutions for caregivers needing relief or during transitional periods. We offer tailored stays maintaining the same quality standards as permanent residency. Our facilities accommodate short-term residents with access to all amenities and professional dementia-specific care.
End-of-Life Care
Compassionate end-of-life care focusing on comfort and dignity. Our team creates peaceful environments aligned with residents' wishes, supported by specialist equipment and pain management. We provide emotional support for families and facilitate meaningful moments through personalised memorabilia and music.
Questions
What dementia care specialisms do you offer?
We specialise in Alzheimer's and dementia care with 50+ years' experience, providing person-centred plans tailored to individual needs and cognitive challenges.
How do you involve families in care planning?
We conduct initial assessments with families, maintain regular updates, and encourage ongoing input through care plan reviews and daily communication channels.
What happens during medical emergencies?
Our 24/7 staff monitor residents continuously, with immediate access to emergency services and established protocols for rapid response to medical crises.
Can residents personalise their rooms?
Yes, residents may bring personal items, furniture, and memorabilia to create familiar, comforting environments that reflect their individual tastes.
How do you handle dietary requirements?
We document food preferences and allergies, provide balanced meals accommodating special diets, and monitor hydration with individualised support as needed.
What visiting arrangements are available?
We offer flexible visits with safety protocols, plus virtual calling options. Families receive regular updates through preferred communication channels.
