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At Quorn Medical Centre, we are dedicated to providing high-quality patient care and exceptional medical services to our community. Our team of experienced healthcare professionals is committed to delivering personalized care, compassion, and understanding to every patient who walks through our doors.
Our Services
We offer a wide range of medical services, including appointments, repeat prescriptions, and health advice. Our online services allow patients to contact us online to discuss non-urgent medical problems or ask administrative questions. We also provide patient record access, online forms, and repeat prescription services for convenience.
Research and Studies
We are proud to announce that we have received the 2023/2024 RSI Recognition Award for research study recruitment and have been promoted to a Level 3 Research Study Activity site. We are committed to helping researchers find new treatments and outcomes for patients, and all our studies are chosen because they benefit the patients who are registered at our practice.
Patient Feedback and Involvement
We value patient feedback and encourage our patients to participate in our patient participation group. We take all feedback seriously and have made improvements to our phone system and porch area based on patient suggestions.
Positive Experiences
The majority of reviewers have had positive experiences with Quorn Medical Centre, praising the helpful and friendly staff, doctors, and nurses. Many reviewers have expressed gratitude for the excellent service, care, and compassion they received from the centre. Some reviewers have specifically mentioned the kindness and attentiveness of certain staff members, such as Ellen, Jackie, and Marion.
Staff Praise
Several staff members have been praised for their exceptional service, including Ms. M Cannon, Dr. Karen Bailey, Ellen, Jackie, and Imogen. These staff members have been commended for their kindness, patience, and professionalism.
Effectiveness and Efficiency
Reviewers have praised the centre's efficiency and effectiveness in handling their medical needs. Many have reported receiving prompt appointments, accurate diagnoses, and effective treatment.
Negative Experiences
However, a few reviewers have had negative experiences with Quorn Medical Centre. Some have criticized the centre for being unhelpful, rude, or disorganized. A few reviewers have reported difficulties in getting appointments, and one reviewer was turned away due to living on a boat, despite residing in Quorn.
Areas for Improvement
Some reviewers have suggested areas for improvement, including the need for better communication, more flexibility with appointments, and improved reception staff attitude.
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