Empowering Our Community Through Healthcare
Introduction
Littlewick Medical Centre is a dedicated healthcare practice committed to providing exceptional patient care and fostering open communication and trust. Our team of experienced professionals is dedicated to delivering personalized healthcare services to individuals and families in the community. We believe in empowering patients through convenient online services and personalized guidance.
1. RapidHealth: Online Patient Triage System
Rapid Health allows you to connect with our practice online and receive immediate assessments. Using this secure platform, you can request medical advice, submit administrative requests, and even register new patients seamlessly.
2. Online Consultation and Triage
With Engage Consult, you can ask our healthcare professionals any questions or request an online consultation. This service provides accessible and timely care for common ailments and general health concerns.
3. Patient Portal: Accurx
Accurx is your secure online account where you can manage your health information. Access your medical records, request repeat prescriptions, and communicate with our practice securely.
4. NHS App Integration
We are proud to offer seamless integration with the NHS App. Use your smartphone or tablet to access essential healthcare services such as booking appointments, ordering repeat prescriptions, and accessing trusted medical information.
5. Additional Services
Our comprehensive range of services also includes:
- Routine health checks
- Chronic disease management
- Travel vaccinations
- Minor illness and injury treatment
- Sexual health consultations
- Children's health services
Our Commitment
At Littlewick Medical Centre, we are committed to:
- Providing a comfortable and welcoming environment for patients.
- Offering personalized and tailored healthcare solutions.
- Maintaining open communication and transparency with our patients.
- Utilizing technology to enhance the efficiency and accessibility of healthcare.
Conclusion
Choose Littlewick Medical Centre for comprehensive healthcare services that prioritize patient satisfaction and well-being. We are dedicated to delivering exceptional experiences and empowering our patients to take charge of their health journeys.
Staff and Doctors
The staff and doctors at the surgery have received mixed reviews. Some reviewers have praised the friendly and helpful staff, particularly Dr. Snow, who was described as kind, thorough, and reassuring. Others have had negative experiences, citing unhelpful receptionists and doctors who seem uncaring.
Appointment System
The appointment system has been a point of contention for many reviewers. Some have had issues with the on-the-day appointment system, citing long wait times and being cut off while on hold. Others have had success with same-day appointments, but some have had to wait a long time or have been told to visit a walk-in centre or call 111.
Communication
Communication has been a problem for some reviewers. Some have had issues with receptionists not being willing to help or provide information, while others have had positive experiences with staff being polite and helpful.
NHS System
Some reviewers have acknowledged that the NHS system is broken, and that the surgery is not entirely to blame for the issues they have experienced. However, others have been critical of the surgery's handling of appointments and communication.
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