Caring Professional Service, dedicated to the very best care
At Queen Elizabeth Park Care Home, we are dedicated to providing exceptional care and support to older adults in our serene and peaceful environment. Located in the heart of Guildford, Surrey, our care home offers a warm and nurturing atmosphere that fosters a sense of belonging and reassurance for our residents.
Our Philosophy
We understand the unique challenges faced by individuals in need of specialised care, particularly those living with dementia. Our compassionate team of highly trained caregivers possesses the knowledge and expertise to deliver person-centred dementia care that promotes independence while maintaining a safe and secure environment. We strive to create a warm and nurturing atmosphere, fostering a sense of belonging and reassurance for our residents.
Our Services
We offer a comprehensive range of amenities and services, tailored to meet the specific needs and preferences of each resident. Our services include:
- Residential Care
- Dementia Care
- Nursing Care
- Respite Care
- Day Care
- End of Life Care
Our Approach
At Queen Elizabeth Park Care Home, we go beyond the ordinary expectations of a care home. We aim to create a haven where residents can flourish and enjoy a fulfilling life. Our care home activities are designed to stimulate the mind, encourage social interaction, and promote a sense of fulfilment. We understand the importance of maintaining a sense of purpose and belonging, especially for those living with dementia.
Our Team
Meet our team of dedicated and compassionate caregivers who are committed to delivering exceptional care and support to our residents. Our team is dedicated to providing person-centred care that promotes dignity, respect, and quality of life.
Awards and Testimonials
We are proud of our exceptional care and support, as testified by our residents and their families. Our ratings and annual survey results demonstrate our commitment to excellence in care.
Life at Queen Elizabeth Park Care Home
Life at our care home is vibrant and engaging. We offer a variety of activities and social events designed to stimulate the mind, encourage social interaction, and promote a sense of fulfilment. From arts and crafts to live musical performances, our residents can remain active and connected within our vibrant community.
Overview
Queen Elizabeth Park (QEP) care home has received a mix of positive and negative reviews from various individuals, including former employees, residents, and visitors.
Staff and Care
The staff at QEP have been praised for their kindness, responsiveness, and attention to detail, making residents feel comfortable and cared for. Many reviewers have commended the staff for their exceptional care and dedication. However, a few reviewers have expressed concerns about the quality of care, citing poor care standards and inconsiderate treatment of residents.
Facilities and Activities
The care home's facilities have been described as bright, stylish, and clean, with a lovely atmosphere. The activities offered have been praised, including outings, shopping trips, and social events. However, one reviewer was disappointed by the limited activities offered, citing "sorting laundry" as an example.
Food and Nutrition
The food at QEP has received mixed reviews. Some reviewers have praised the chef's efforts, enjoying meals such as chorizo breakfast muffins. However, one reviewer was unimpressed by the lunch served during their visit.
Room Conditions and Amenities
One reviewer expressed concern about the small size of the rooms, citing a lack of outlook and a brick wall view. Another reviewer mentioned the call button not being easily accessible.
Management and Support
Some reviewers have praised the management team for their support and involvement in staff development, citing carers' weeks, Heart of Gold awards, and carebase school days as examples. However, one reviewer was critical of the owners, accusing them of being greedy and providing inadequate Christmas presents for residents.
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