Business Details
Emergency
services
Your Trusted IT Support Partner in Droitwich
Pinfields IT is an established IT support provider based in Elmley Lovett, serving businesses across the West Midlands and the UK. With decades of combined experience in the industry, our team delivers bespoke proactive IT solutions tailored to the unique needs of small and medium-sized enterprises. We specialise in remote support software that enables rapid resolution of technical issues, ensuring minimal disruption to business operations. Our comprehensive service portfolio includes cloud computing, cybersecurity, data backup, managed print, and network infrastructure.As a certified Microsoft partner and Watchguard Gold partner, we leverage industry-leading technologies to provide robust, scalable solutions. Our commitment to flexibility is demonstrated through 30-day rolling contracts and transparent communication that avoids technical jargon. We prioritise understanding each client's specific requirements to build customised support packages that align with their growth objectives while maintaining strict data security standards.
Services
IT Support
Cloud and Office 365
Cyber Security
Backups and Disaster Recovery
Managed Print
Network Infrastructure
Data Wiping
Computer Repairs
Highlights and features
- We offer 30-day rolling contracts with no long-term commitments
- Our team provides remote and onsite IT support within the West Midlands
- We implement Datto cloud backup solutions for rapid data recovery
- Our engineers hold certifications in Watchguard cybersecurity technologies
- We provide quarterly account reviews with detailed system reports
Associations and certifications
- Microsoft Partner
- Watchguard Gold Partner
- IASME Cyber Essentials
What people say
Timely and professional
Efficient problem resolution
Reliable service
Professional manner
Swift resolution
Services
IT Support
Our IT support service provides comprehensive technical assistance through remote monitoring and onsite visits. We offer 24/7 infrastructure maintenance, helpdesk ticketing system management, and real-time troubleshooting for hardware, software, and cloud-based technologies. Our engineers deliver prompt resolution of issues while communicating in plain English to ensure clear understanding.
Cyber Security
We implement advanced cybersecurity measures including Watchguard Firebox firewalls, intrusion detection systems, and endpoint protection software. Our services include simulated phishing training, business-grade WiFi security, and Cyber Essentials certification support. We provide real-time network traffic monitoring and threat prevention to protect against evolving digital risks.
Cloud and Office 365
As Microsoft partners, we offer full cloud computing server hosting with remote configuration and monitoring. Our services include Office 365 migration, setup, and ongoing support to enhance business collaboration. We provide flexible cloud server packages with detailed system reports to ensure optimal performance and data accessibility.
Backups and Disaster Recovery
We implement multi-layered backup solutions combining on-site, off-site, and cloud storage with Datto technology. Our disaster recovery service enables rapid restoration of server infrastructure following ransomware attacks, hardware failures, or accidental data deletion. We guarantee business continuity with same-day recovery capabilities.
Managed Print
Our managed print service includes equipment leasing, document management systems, and cost-saving print audits. We supply Sharp and Ricoh multifunction devices with maintenance and consumables included. Our service optimises print fleets to reduce costs while providing a single point of contact for all print and IT requirements.
Questions
What IT services do you offer?
We provide IT support, cloud solutions, cybersecurity, data backup, managed print, network infrastructure, and computer repair services for businesses.
Do you offer 24/7 IT support?
Yes, we provide round-the-clock maintenance and emergency IT support services to ensure business continuity.
Are you Microsoft certified?
We are a certified Microsoft partner offering Office 365 setup, migration, and ongoing support services.
How do you handle data security?
We implement Watchguard firewalls, intrusion detection systems, and Cyber Essentials certified security protocols to protect business data.
Can you help with printer fleet management?
Yes, our managed print service includes equipment leasing, document management, and cost-saving print audits with Sharp and Ricoh devices.
Do you provide business continuity solutions?
We offer Datto cloud backups and disaster recovery services to restore operations within hours following data loss incidents.
