Business Details
23 Years
experience
Your Trusted IT Support & Computer Sales Partner in Emsworth
Established in 2003, Rascom I T has built a reputation for delivering reliable and cost-effective IT solutions across the UK. With over 30 years of combined technical expertise, we specialise in computer sales, repairs, and comprehensive IT support tailored to both home users and small businesses. Our services span Hampshire, West Sussex, Berkshire, Wiltshire, and beyond, covering areas such as Emsworth, Chichester, and Portsmouth. We prioritise transparency, offering impartial advice and a no-fix, no-fee policy to ensure client satisfaction.As a VAT-registered entity, we combine technical proficiency with a commitment to customer-centric service, evidenced by long-standing client relationships and positive referrals. Our focus on quality components, guaranteed repairs, and data security underscores our dedication to resolving IT challenges efficiently while maintaining trust and professionalism.
Services
IT Support
Computer Repairs
Virus Removal
System Upgrades
Data Recovery
Networking
Remote Support
Hardware Sales
System Rebuilds
WEEE Recycling
Details
- Year established: 2003
Highlights and features
- We offer 30+ years of combined IT expertise and local market knowledge.
- Our no-fix, no-fee policy ensures risk-free service for all clients.
- We provide free diagnostics and impartial advice on all IT requirements.
- Our repairs use high-quality branded components with 12-month guarantees.
- We serve businesses and home users across Hampshire, West Sussex, and the UK.
What people say
Prompt and efficient service
Excellent problem solvers
Knowledgeable and friendly
Cost-effective solutions
Reliable and trustworthy
Services
IT Support
Rascom I T provides comprehensive IT support for home users and businesses, including remote diagnostics, software installation, and network troubleshooting. Our services ensure systems run efficiently with minimal downtime. We offer impartial advice and solutions tailored to individual client needs, prioritising cost-effectiveness and reliability.
Computer Repairs
We repair all types of computer systems, including laptops, desktops, and servers, using high-quality branded components. Our repairs come with a 12-month guarantee and cover issues like faulty hard drives, memory upgrades, and screen replacements. Diagnostic services are available for insurance claims at a fixed fee.
Virus Removal
Our virus removal service uses multiple tools to eliminate malware, spyware, and ransomware from infected systems. Priced at 45 inc VAT, we ensure complete system sanitisation. In severe cases, we offer OS reinstallation at 75 inc VAT to restore functionality securely.
Data Recovery
We recover lost or deleted files from damaged drives and USB devices. Basic recovery starts at 30 inc VAT, while complex cases cost 50 inc VAT per 250GB. Data is transferred to client-supplied media or restored to external drives for an additional fee.
System Rebuilds
Our system rebuild service wipes and reinstalls operating systems, updates drivers, and restores data for optimal performance. Priced at 75 inc VAT, with data backup available for 25 inc VAT, we complete rebuilds within 25 working days.
People
Robert Stokes
Owner and Founder
Robert founded Rascom I T in 2003 after working in IT support since the 1990s. He has extensive experience across engineering, retail, and automotive sectors and also runs Touchscreens Direct. Robert relocated to Emsworth in 2016, continuing to serve clients nationwide while prioritising customer satisfaction and cost-effective solutions.
Questions
What services does Rascom I.T. offer?
We provide computer sales, IT support, virus removal, data recovery, system rebuilds, networking, and WEEE recycling. Services cater to home users and small businesses.
Do you offer remote support?
Yes, we provide remote support for Windows and Mac systems via secure software, enabling quick resolution of technical issues without onsite visits.
What areas do you serve?
We operate across Hampshire, West Sussex, Berkshire, Wiltshire, and the UK, including Emsworth, Chichester, Portsmouth, and surrounding regions.
What payment methods do you accept?
Payment details are not specified in the text. Please contact us directly for payment method inquiries.
Do you have a no-fix, no-fee policy?
Yes, we guarantee no charges if we cannot resolve your IT issue, ensuring risk-free service for all clients.
Are your repairs guaranteed?
All repair work is guaranteed for a minimum of 12 months, using high-quality branded components to ensure long-term reliability.
