Business Details
30 Years
experience
Emergency
services
Your Trusted IT Solutions Partner in Suffolk
Rade Systems is an independent IT solutions provider with over 25 years of experience delivering business-critical technology systems. Since 1996, we have specialised in designing, implementing and maintaining Microsoft Server-based networks, wireless broadband infrastructure, and comprehensive IT support services. Our expertise extends to deploying secure internet connectivity solutions, enterprise email systems, and multi-site network architectures for businesses across Suffolk and surrounding regions. We combine technical proficiency with long-standing client relationships, having supported some organisations for over two decades. Our approach focuses on proactive system management to prevent issues before they impact operations, while our extended support contracts ensure availability of expert assistance seven days a week.Through strategic partnerships with leading technology providers like HP, Dell, Cisco and Sophos, we deliver complete IT ecosystems tailored to specific business requirements. Our wireless broadband network expansion has brought reliable connectivity to over 80 rural communities, demonstrating our commitment to bridging the digital divide. As part of our holistic service offering, we provide hardware procurement, system integration, staff training, and ongoing technical support through our dedicated team of certified professionals.
Services
IT Support
Fibre Broadband
Wireless Networks
Server Solutions
Retail/EPOS Systems
Network Security
Hardware Supply
Remote Access
Email Solutions
CCTV Systems
Details
- Year established: 1996
Highlights and features
- We have over 25 years' experience in enterprise IT solutions
- Our proactive system monitoring prevents potential technical issues
- We offer extended support contracts with 7-day availability
- Our wireless network serves over 80 rural Suffolk communities
- We partner with leading technology providers like Cisco and Sophos
Services
IT Support
Our IT support services cover complete system management from initial consultation through installation to ongoing maintenance. We specialise in Microsoft Server environments, Cisco firewalls, and enterprise software integration. Our proactive monitoring identifies potential issues before they impact operations, while extended support contracts provide emergency assistance seven days a week.
Fibre Broadband
We deliver high-speed fibre broadband solutions through partnerships with Zen Internet and Cerberus Networks. Our offerings include SOGEA, Full Fibre and Leased Line connections tailored to business requirements. The service provides reliable connectivity with guaranteed service level agreements and technical support for businesses across East Suffolk.
Wireless Networks
Our wireless network solutions connect businesses and communities across 80+ rural villages in East Suffolk. We design and implement both local and wide area wireless networks with enterprise-grade equipment. The service includes site surveys, installation, and ongoing management of high-capacity wireless infrastructure for commercial and community use.
Server Solutions
We provide complete server and network solutions using HP and Dell PowerEdge hardware with Microsoft Windows Server platforms. Our services include file server configuration, Active Directory management, and remote access implementation. We integrate security appliances and anti-virus protection to create secure, scalable business IT environments.
Retail/EPOS Systems
We supply and support electronic point of sale systems for retail businesses. Our solutions include WinRetail and StoreTrader software integration with accounting systems like Sage and Xero. The service covers hardware supply, software installation, and ongoing technical support for EPOS and CCTV systems.
Questions
What IT services do you offer for businesses?
We provide complete IT solutions including network infrastructure, server management, wireless broadband, EPOS systems, cybersecurity, and 24/7 technical support.
Do you offer emergency IT support outside normal hours?
Yes, we provide extended support contracts with assistance available seven days a week from 8am to 10pm for critical issues.
How long does it take to set up a new business broadband connection?
Installation times vary depending on location and service type, but we typically complete business broadband installations within 10-15 working days after order confirmation.
What security measures do you implement for business networks?
We use Cisco and Zyxel firewalls, Sophos anti-virus protection, and enterprise-grade security appliances to create multi-layered network defences for our clients.
Can you help with upgrading existing IT infrastructure?
Yes, we offer IT consultancy services to assess your current systems and recommend cost-effective upgrades to improve performance and security.
What internet connectivity options are available for rural businesses?
We provide wireless broadband solutions connecting over 80 rural communities, plus fibre and leased line options through our network partners.
