Building Excellence, One Project at a Time
Nestled in the heart of Bromley, Anerley Surgery stands committed to providing exceptional healthcare to our esteemed patients. Our team of experienced doctors and dedicated staff offer a comprehensive range of services, utilizing innovative technology to ensure accurate diagnoses and efficient treatment.
Compassionate and Personalized Care
At Anerley Surgery, we understand the importance of personalized care. Our empathetic doctors take the time to listen to your concerns, understand your symptoms, and provide clear explanations every step of the way. We believe in building strong patient-doctor relationships, ensuring you feel comfortable and empowered throughout your healthcare journey.
Advanced Services for Every Need
Our extensive range of services cater to various needs, including:
- Routine Check-ups & Vaccinations: Stay ahead of preventative measures and maintain optimal health with regular consultations and vaccinations for the entire family.
- Chronic Disease Management: Manage chronic conditions such as diabetes, asthma, and hypertension with personalized care and regular monitoring.
- Women's Health: Receive comprehensive care from experienced female GPs who specialize in women's health issues and offer sensitive support.
- Children's Health: Ensure your child's healthy development with dedicated pediatric care, covering vaccinations, growth monitoring, and comprehensive health assessments.
- Acute and Urgent Care: Our experienced team can handle your urgent medical needs, providing prompt diagnosis and treatment for various illnesses and injuries.
- Online Services for Your Convenience
For your added convenience, we offer innovative online services:
- RapidHealth: Submit medical requests, access self-care information, and communicate with your GP electronically.
- PATCHS: Access non-urgent healthcare support through simple online consultations with our GPs.
- Accurx: Submit non-urgent medical and administrative requests electronically.
Dedicated to Transparency and Quality
At Anerley Surgery, we prioritize transparency and quality in every aspect of our care. We actively share relevant healthcare news, updates, and patient information on our website, ensuring informed decision-making for you and your family.
Patient Experience at Anerley GP
The majority of reviews for Anerley GP are overwhelmingly negative, with numerous patients expressing their dissatisfaction with the surgery's staff, services, and overall care.
Communication Issues
Many reviewers have reported difficulties in getting appointments, lengthy wait times, and unhelpful reception staff. Dana Ayub and Barbz Lee specifically mentioned rude reception staff, while Sujitha Selvarajah felt that the surgery was not empathetic or competent.
Poor Care and Medical Negligence
Several reviewers have shared terrifying experiences with Anerley GP, including medical gaslighting, incompetence, and neglect. Lucy Weigall and Sujitha Selvarajah reported being violently ill due to medication limitations, while May Mel was forced to seek private GPs to obtain necessary medication.
Staff Incompetence
Funmilayo Olajide and Joanna L. described the registration process and receptionist staff as poor and incompetent. Joanna L. even reported being told to "go find another surgery" by a rude receptionist.
One Positive Review
However, Faye Ellen did have a positive experience with the surgery's receptionists, who were efficient and polite. She noted that the doctors and nurses were sometimes rushed, but overall, she was satisfied with the care.
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