Business Details
19 Years
experience
Emergency
services
Trusted IT Support and Solutions in Wirral
Established in 2007, 127 Solutions has built a reputation as a trusted provider of comprehensive IT services for businesses across the UK. Based in Hooton, Cheshire, we specialise in delivering tailored solutions that simplify IT management, reduce operational costs, and enhance long-term efficiency. Our team of certified professionals brings extensive industry experience, offering expertise in cyber security, cloud services, telecoms, and infrastructure management.We prioritise proactive monitoring, enterprise-grade protection, and seamless system integration to ensure business continuity. With a focus on transparency and client-centric support, we provide 24/7 assistance and rapid response times during business hours. Our commitment to innovation and customer satisfaction has earned us enduring partnerships with clients who value reliability and technical excellence.
Services
IT Support
Cyber Security
Cloud Services
Telecoms
Office 365 Support
Hardware Procurement
Data Backup
Broadband Solutions
Phone Systems
Patch Management
Details
- Year established: 2007
Highlights and features
- We have over 15 years of experience in IT services.
- Our team consists of certified experts with extensive experience.
- We provide 24/7 personalised customer support.
- Our company is Cyber Essentials certified.
- We operate with full transparency and no hidden fees.
Associations and certifications
- Cyber Essentials
What people say
Friendly and efficient service
Quick and efficient support
Professional hands
No downtime
Expert solutions
Services
IT Support
Our IT support packages provide comprehensive technical assistance for businesses. We offer proactive monitoring, hardware/software patching, antivirus protection, and on-site support. Our engineers deliver rapid troubleshooting and system optimisation to minimise downtime. Clients benefit from predictable costs with transparent pricing structures and guaranteed response times during business hours.
Cyber Security
We implement enterprise-grade cyber security solutions including threat detection, email security, and web-content filtering. Our services include Cyber Essentials accreditation, patch management, and network vulnerability assessments. We help businesses protect sensitive data and maintain compliance with industry standards through tailored security protocols and staff training programmes.
Cloud Services
Our cloud solutions encompass Office 365 migration, email security, and hybrid backup systems. We provide both local and cloud-based data storage with daily monitoring and disaster recovery options. Services include file-sharing management via OneDrive and SharePoint, ensuring secure collaboration and business continuity for growing organisations.
Telecoms
We offer business phone systems with low upfront costs and mobile integration. Services include virtual phone numbers, VoIP solutions, and mobile data plans. Our telecoms solutions provide flexible communication options with features like auto-attendants, voicemail-to-email, and seamless call routing for remote teams.
Office 365 Support
We specialise in Office 365 implementation, email migration, and user management. Our support includes licence configuration, distribution group creation, and SharePoint integration. We help businesses maximise Microsoft's productivity suite through customised setups and ongoing technical assistance for remote and hybrid working environments.
People
Tom Morton
Founder
Founded 127 Solutions in 2007 after working at IBM. Holds a Computer Science degree from York University. Focuses on strategic IT solutions to drive business growth. Enjoys cricket, Formula 1, and family skiing holidays.
David Rogers
Operations Manager
Apprentice-turned-operations manager with 15+ years' experience. Specialises in server setups, network solutions, and telecoms. Oversees technical implementations and client requirements. Enjoys snowboarding, travel, and outdoor activities with his dogs.
Iain Findlater
IT Support Specialist
Provides remote support and server monitoring with 12 years' experience. Manages backups and project preparations. Handles customer tickets while supporting onsite engineers. Enjoys cooking, gaming, and music festivals.
Rob Carter
Team Coordinator
Former law firm IT technician with 13 years' experience. Manages support desk operations, equipment procurement, and onsite scheduling. Specialises in Horizon phone systems and cyber security policies. Active in local CAMRA and enjoys walking.
Andrew Beard
IT Support Technician
Joined in 2023 with six years' FMCG sector experience. Handles remote and onsite support, server maintenance, and networking. Volunteers as a Scout Leader. Enjoys hiking, gaming, and film appreciation.
Questions
What IT services do you offer for businesses?
We provide IT support, cyber security, cloud services, telecoms solutions, Office 365 migration, hardware procurement, and network management tailored to business needs.
How quickly do you respond to support requests?
We aim to respond within one hour during business hours (08:00-17:30 Monday-Friday) with guaranteed response times for critical issues.
Are you Cyber Essentials certified?
Yes, we help businesses achieve Cyber Essentials accreditation and implement enterprise-grade security measures to protect against cyber threats.
Which areas do you serve?
We primarily serve Wirral and surrounding areas in Cheshire, with remote support available nationwide across the UK.
Can you help with Office 365 implementation?
Yes, we specialise in Office 365 migration, email configuration, and SharePoint integration with ongoing support for business productivity.
Do you offer telecoms solutions?
We provide business phone systems, virtual numbers, VoIP solutions, and mobile data plans with flexible contract options.
