Receive the Support You Need, Whenever You Need It
At The Dove Service, we have been providing bereavement and loss counselling services to individuals and families across Stoke-on-Trent and North Staffordshire since 1984. Founded by Dr. Linda Machin, a leading research fellow, our organization is dedicated to supporting people of all ages who have experienced bereavement, significant loss, or life-changing illness.
Our Vision and Mission
Our vision is to enable people who are experiencing bereavement, life-changing illness, or significant loss to receive the highest quality of care and support to understand their grief and cope with their loss. Our mission is to deliver this vision by providing counselling and group support activities to anyone who is or could be affected by bereavement, life-changing illness, or other significant loss.
Our Services
We offer a range of services designed to support individuals and families through the grieving process. Our adult services include adult counselling, bereavement groups, and Dove Buddies social groups. We also provide services tailored to children and young people, as well as support for parents and professionals. Additionally, our employee wellbeing services focus on promoting the physical and emotional wellbeing of employees to enhance organizational success.
Our Team
Our team of experienced counsellors, mentors, and administrators work together to provide high-quality support to our clients. We believe in investing in the development of the counselling profession and take on a small number of placement counsellors every year. Each of our placement counsellors is matched with a more experienced mentor from within our counselling team.
Our Values
At The Dove Service, we value the importance of providing a safe, supportive, and non-judgmental environment for our clients. We believe that everyone deserves access to high-quality counselling and support services, regardless of their background or circumstances. Our team is committed to delivering compassionate, professional, and tailored support to meet the unique needs of each individual.
General Impressions and Praise
Many reviewers have expressed their gratitude and admiration for the services provided by the Dove Service. They have praised the counsellors, receptionists, and the overall atmosphere of the organization. Some have even referred to their counsellors as "utterly brilliant" and "a lifesaver".
Positive Experiences with Counsellors
Several reviewers have shared their positive experiences with specific counsellors, such as Claire and Matthew, who have been described as "understanding", "compassionate", and "utterly brilliant". These counsellors have helped their clients to overcome trauma, find strength, and develop practical tools to cope with their problems.
Supportive Atmosphere
The Dove Service has been described as a peaceful and supportive environment where people can explore and work through their grief safely. The organization has also been praised for its work in the local community, helping people to deal with bereavement, loss, and life-changing illnesses.
Negative Experience
One reviewer, however, has expressed their disappointment and frustration with the service. They were offered cognitive behaviour therapy, but after six weeks, they were told that the waiting time would be three months. They felt let down and ignored, which worsened their mental health.
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