Delivering exceptional patient care with compassion and dedication
At Ballater Surgery, we are committed to providing high-quality healthcare services to our patients in a caring and compassionate environment. Our dedicated team of healthcare professionals strives to deliver exceptional patient care, ensuring that our patients receive the best possible treatment and support.
Our Services
We offer a wide range of services to cater to the diverse healthcare needs of our patients. Our online services, including Rapid Health, PATCHS, Accurx, klinik, and Engage, enable patients to access self-care information, submit medical and administrative requests, and even register new patients to the surgery. Our patients can also book appointments online, request repeat prescriptions, and access test results online.
In addition to our online services, we provide a range of clinics and services, including health information, patient participation groups, and out-of-hours and emergency services. We work in partnership with local and NHS service providers and groups to ensure that our patients have access to a comprehensive range of healthcare services.
Our Commitment
At Ballater Surgery, we are committed to providing our patients with a high-quality healthcare experience. We strive to deliver patient-centered care, ensuring that our patients are treated with dignity, respect, and compassion. Our team of healthcare professionals is dedicated to delivering exceptional patient care, and we continually strive to improve our services to meet the changing needs of our patients.
Our Surgery
Ballater Surgery is a well-established healthcare practice located in Orpington, Kent. We are part of the Orpington PCN and work closely with local and NHS service providers and groups to deliver high-quality healthcare services to our patients. Our surgery is equipped with state-of-the-art facilities, and our team of healthcare professionals is dedicated to delivering exceptional patient care.
Summary of Reviews
The reviews are primarily negative, highlighting issues with reception staff being rude, unhelpful, and unprofessional. Patients have difficulty getting appointments, and when they do, the service is often inadequate. There are concerns about the handling of prescriptions, and some patients feel disrespected and unheard. Positive comments are scarce, with only one review mentioning a positive experience with a doctor.
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