Business Details
23 Years
experience
Your Trusted IT Support in Stroud
Established in 2003, PC Prop has been delivering professional computer repair and IT support services across Stroud and surrounding areas. With over two decades of hands-on experience in the IT industry, our founder Matt Hughes combines technical expertise with a customer-centric approach to resolve both simple and complex computer issues. Our services span hardware repairs, software troubleshooting, network configuration, and cybersecurity solutions, all delivered with a commitment to clear communication and transparency. We prioritise on-site repairs to minimise disruption, supported by remote assistance options for urgent needs. Backed by qualifications in IT and sound engineering, we offer tailored solutions for both home users and businesses.Our unique perspective as a dyslexic technician brings creative problem-solving to technical challenges, ensuring efficient and lasting resolutions. We maintain a stock of essential components for immediate repairs and provide ongoing support through training and preventive maintenance. Customer satisfaction remains our highest priority, reflected in our flexible service hours and direct communication channels. Our track record with over 400 regular clients and partnerships with local businesses demonstrates our reliability and technical proficiency. We operate with integrity, offering competitive pricing and clear documentation for all services rendered.
Services
Computer Repair
Virus Removal
Network Setup
Data Recovery
Wi-Fi Solutions
Remote Support
Hardware Replacement
System Optimisation
Security Software
Technical Training
Details
- Year established: 2003
Highlights and features
- We offer on-site computer repairs to minimise disruption
- Our technicians avoid technical jargon for clear communication
- 20+ years' experience since establishing in 2003
- Dyslexic problem-solving approach for creative technical solutions
- Direct phone support until 7pm weekdays
Associations and certifications
- ESET Authorised Reseller
What people say
Quick efficient service
Trustworthy technician
Reliable problem-solving
Cost-effective solutions
Prompt follow-up
Services
Computer Repair
Comprehensive diagnostics and repairs for desktops and laptops. Addressing hardware failures, software issues, and performance problems. Servicing both Windows and macOS systems with minimal downtime through on-site visits.
Virus Removal
Professional elimination of viruses, spyware, and other malicious software. Implementing ESET security solutions for ongoing protection. Restoring system functionality and securing data integrity post-removal.
Network Setup
Configuration of home and business networks for device sharing. Setting up secure Wi-Fi connections, file sharing systems, and printer integration. Optimising network performance for reliable connectivity.
Data Recovery
Specialised recovery of lost or corrupted files from failed storage devices. Utilising advanced tools to retrieve documents, photos, and critical business data with high success rates.
Wi-Fi Solutions
Installation and optimisation of wireless networks. Extending coverage for large properties, securing connections, and resolving intermittent connectivity issues for consistent internet access.
People
Matt Hughes
Owner & Lead Technician
Founder of PC Prop since 2003 with technical expertise spanning hardware/software repairs, network configuration, and cybersecurity. Combines formal IT qualifications with creative problem-solving as a dyslexic technician. Prioritises clear communication and customer education.
Questions
What areas do you cover for on-site repairs?
We serve Stroud and surrounding areas including Nailsworth, Painswick, Tetbury, and Gloucester. Please contact us for specific locations.
Do you offer emergency repair services?
While we don't provide 24/7 emergency services, we prioritise urgent cases and aim to respond promptly during our operating hours (9am-7pm Mon-Fri).
Can you help with both hardware and software issues?
Yes, we handle complete system diagnostics and repairs including hardware replacements, operating system issues, and software configuration problems.
Do you provide service guarantees?
We ensure transparent communication about repairs. While we can't guarantee hardware longevity, we'll keep you informed throughout the process and only proceed with your approval.
Are you VAT registered?
No, we are not VAT registered. All pricing is provided upfront with no hidden charges.
