Transforming Healthcare Together: Your Health, Our Priority
Our History and Values
St James' Practice has proudly served the Beckenham community for over 70 years. Our dedicated team of healthcare professionals work in partnership with patients to promote well-being and empower them to take charge of their health. We are committed to providing a high-quality, accessible service that meets the diverse needs of our patients.
Our Team and Facilities
Our practice boasts a talented team of GPs, nurses, and administrative staff. We are proud to offer comprehensive healthcare services to patients of all ages and abilities. We have suitable access and facilities for disabled patients, ensuring everyone feels comfortable and respected.
The Services We Offer
We provide a wide range of services to meet your healthcare needs, including:
Primary Care
- Routine health checks and vaccinations
- Management of chronic diseases such as diabetes and asthma
- Acute and chronic illness management
- Minor illness and injury care
Advanced Services
- Online consultations and remote monitoring
- Health promotion and preventive care
- Minor surgery and vaccinations
- Travel health advice
Community Outreach
- Health education workshops and clinics
- Partnership with local organizations to provide specialized services
Patient-Centered Care
At St James' Practice, we believe in delivering empathetic and personalized care. We take the time to listen to your concerns and work collaboratively with you to develop a care plan that meets your unique needs. We empower you to take an active role in your healthcare journey.
Continuous Improvement
We are committed to continuous improvement and invest in advanced technology and training to offer our patients the best possible care. Our team regularly participates in professional development programs and stays abreast of the latest medical advancements.
Patient Experience
Patients have reported varying experiences with the St James' practice. Some have expressed dissatisfaction with the service, while others have had positive interactions with the doctors and receptionists.
Reception Issues
Several reviews mention issues with the phone system, with some patients feeling that the receptionists are unhelpful, rude, or short-tempered. One patient even reported that the phone is "always engaged" on purpose, making it difficult to get through.
Doctor's Surgery
On the other hand, several patients have praised the doctors at the practice, including Dr. Noronha, who has been described as "exceptional" and "fantastic." One patient credits Dr. Noronha with saving their mother's life.
Long-term Patients
Some patients have been with the practice for many years and have expressed their gratitude for the service they have received. One patient has been with the practice for over 25 years and has never had a bad experience.
Negative Comments
Some patients have reported feeling disorganized and unhelped by the practice, citing issues with repeat prescriptions and feeling like they are being "duplicated" from the surgery without prior notification.
Positive Comments
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