Business Details
33 Years
experience
Emergency
services
Trusted Counselling & Emotional Support Services
Established in 1993, Listening Ear is a registered charity and social enterprise headquartered in Knowsley, Merseyside. Our organisation began as a community-driven listening service and has evolved into a leading provider of therapeutic support for individuals affected by bereavement, loss, domestic abuse, and traumatic experiences. We achieved BACP accreditation for adult counselling in 2006 and extended this recognition to our children's services in 2019, demonstrating our commitment to maintaining the highest professional standards. Through strategic partnerships with local authorities, the NHS, schools, and funding bodies, we deliver high-quality, age-appropriate counselling and emotional support. Our Amparo postvention service, launched in 2015, now operates as the UK's largest suicide bereavement support network, providing immediate assistance within 24 hours of a bereavement.Our Mindset training division develops specialist counsellors to address complex client needs, while our community-based services operate across multiple UK locations. We maintain transparency through our charitable status (Charity No. 1117324) and corporate governance (Company No. 5999650), ensuring accountability to donors, partners, and service users. With over 2,000 annual referrals and 11,000 counselling sessions, our impact is evidenced by client testimonials highlighting transformative recovery journeys. We continue expanding our reach while maintaining the personal, compassionate approach that has defined our service since inception.
Services
Counselling
Domestic Abuse Support
Bereavement Therapy
Postvention Services
Occupational Health Counselling
Youth Emotional Support
Professional Training
School-Based Therapy
Details
- Year established: 1993
Highlights and features
- BACP-accredited services since 2006 for proven therapeutic standards
- 24-hour postvention response for suicide bereavement support
- Specialist counsellors trained in domestic abuse and trauma therapy
- Community partnerships with NHS and local authorities for integrated care
- Evidence-based outcomes from 2,000+ annual counselling referrals
Associations and certifications
- BACP Accreditation No. 102805
What people say
Speed from referral to first appointment
Life-changing emotional support
Specialist domestic abuse expertise
Transformative youth group impact
Effective postvention response
Services
Bereavement Counselling
Specialist therapeutic support for individuals processing loss through death or separation. Our BACP-accredited practitioners use evidence-based techniques to address complicated grief patterns in adults and children. Sessions focus on developing coping strategies while respecting cultural and personal mourning practices. This service operates across multiple UK locations with both in-person and community-based delivery options.
Domestic Abuse Support
Comprehensive emotional support programme for domestic abuse survivors. Combines immediate crisis intervention with long-term therapeutic strategies to rebuild self-esteem and establish safety. Our specialist counsellors address trauma-related mental health challenges through individual and group therapy sessions. The service includes tailored support for children exposed to abusive environments.
Postvention Services
Urgent emotional support network responding to suicide bereavement within 24 hours. Provides practical assistance and therapeutic guidance to affected families and communities. Our nationwide service includes home visits, memorial support, and ongoing counselling to navigate complex grief patterns associated with sudden loss.
Professional Training
Specialist training division delivering BACP-accredited courses for mental health professionals. Focuses on developing competencies in children's therapy, domestic abuse intervention, and trauma-informed care. Includes practical placements and continuing professional development for counsellors seeking to expand their specialist skills in high-demand areas.
School-Based Therapy
Community-focused mental health support delivered directly in educational settings. Provides age-appropriate counselling for children and young people dealing with bereavement, family breakdown, or trauma. Sessions integrate with school systems while maintaining strict confidentiality protocols, with evening appointments available for working caregivers.
Questions
What types of counselling do you offer?
We provide bereavement therapy, domestic abuse recovery, trauma counselling, and postvention support for suicide bereavement across our UK locations.
Are your counsellors qualified?
All our therapists hold BACP-accredited qualifications with specialist training in children's mental health and trauma-informed care practices.
How quickly can I access support?
Our postvention service responds within 24 hours, while standard counselling referrals typically begin within two weeks of contact.
Do you work with schools?
Yes, we deliver in-school therapy sessions for children and young people across multiple UK regions with evening appointments for caregivers.
How is your service funded?
We operate as a charity funded through grants, partnerships with local authorities, NHS contracts, and individual donations from supporters.
Can I get help after a suicide loss?
Our Amparo postvention service provides immediate practical and emotional support following suicide bereavement, available nationwide.
