Transforming healthcare, one patient at a time.
At Marton Medical Practice, we are a Personal Medical Services Practice dedicated to providing high-quality, patient-centered healthcare to our community in Blackpool. Our team of doctors, nurses, and staff are committed to delivering compassionate and convenient care to our patients.
Our Services
We offer a range of services to cater to the diverse needs of our patients. Our clinical team provides face-to-face, telephone, and video appointments, ensuring that our patients can access care in a way that suits them best. We understand that every patient is unique, and our team takes the time to understand their individual needs and provide personalized care.
Our services include:
- GP appointments for new and existing patients
- Repeat prescription ordering online
- Online triage service for urgent concerns
- Long-term condition management
- Nurse appointments for routine checks and vaccinations
- Referrals to secondary care services
Our Commitment to Accessibility
At Marton Medical Practice, we are committed to making our services accessible to everyone. Our website is designed to be accessible on a range of devices, including desktop computers, laptops, tablets, and mobile phones. We have also implemented features to ensure that our website can be used by people with disabilities.
Our Practice Values
Our practice values are centered around patient care, compassion, and convenience. We strive to provide a welcoming and inclusive environment for all our patients, regardless of their background or needs. Our team is dedicated to delivering high-quality care, and we continually review and improve our services to meet the evolving needs of our patients.
Our History
Marton Medical Practice has a long history of serving the Blackpool community. Our practice has been at the heart of the local healthcare system, providing essential medical services to our patients. Over the years, we have grown and evolved to meet the changing needs of our patients, and we continue to innovate and improve our services to ensure that we provide the best possible care.
Get Involved
We value the input of our patients and welcome feedback on our services. If you have any suggestions or concerns, please do not hesitate to get in touch with us. We also encourage our patients to get involved in shaping the future of general practice by engaging with our Local Medical Committee and sharing their experiences with local MPs.
Positive Experiences
Some reviewers have had excellent experiences at Martin Medical, praising the friendly and helpful reception staff, doctors, and nurses. They have received prompt and professional service, with some even expressing gratitude for the support they received during difficult times, such as bereavement.
Negative Experiences
However, many reviewers have expressed frustration and disappointment with the practice. Common complaints include:
- Difficulty in securing appointments: Many reviewers have reported long waiting times, inability to get appointments, or being offered inconvenient times.
- Poor customer service: Some reviewers have complained about unhelpful or rude reception staff, with some even reporting being hung up on or ignored.
- Unprofessional doctors: A few reviewers have expressed dissatisfaction with specific doctors, citing a lack of empathy, unwillingness to listen, or unprofessional behavior.
- Prescription issues: Some reviewers have reported difficulties in obtaining medication or having it delivered on time, leading to health concerns.
Specific Issues
- Communication: Some reviewers have reported being sent confusing emails or having phone calls ignored, leading to frustration and mistrust.
- Accessibility: A few reviewers have criticized the practice for being difficult to access, particularly for those with disabilities or mobility issues.
- COVID-19 related issues: Some reviewers have expressed frustration with the COVID-19 vaccination process, citing difficulties in securing appointments or accessing the vaccine.
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