Delivering Excellence in Healthcare, One Patient at a Time
At Ansdell Medical Centre, we are committed to providing high-quality medical services to our patients in a warm and welcoming environment. Our dedicated team of healthcare professionals is passionate about delivering excellent care, and we strive to make a positive impact on the lives of our patients.
Our Mission Statement
Our mission is to maintain a longstanding tradition of a welcoming, caring, and accessible practice team and environment for all our patients. We aim to treat our patients fairly and equally, with dignity and respect, and provide highly effective, efficient, and safe healthcare services. We listen, communicate, and collaborate with our patients effectively, ensuring that their needs are met with compassion and professionalism.
Our Services
We offer a wide range of medical services, including routine appointments, chronic disease management, and preventive care. Our physiotherapy appointments are now available, ensuring that our patients receive comprehensive care under one roof. Our practice is a member of NHS Fylde and Wyre Clinical Commissioning Group (CCG), and we work closely with them to ensure that our patients receive the best possible care.
Our Values
Our values are rooted in our commitment to excellence, compassion, and collaboration. We believe in providing highly effective, efficient, and safe healthcare services to our patients, while maintaining a supportive, fulfilling, and rewarding working environment for our team. We encourage personal development through regular and effective appraisal and educational events, and we value comments, suggestions, and contributions from all team members.
Our Vision
Our vision is to work with our CCG and local practices to improve the health of our patients and the local population. We aim to deliver healthcare in modern and fully equipped premises, efficiently and effectively, utilising our computer system fully and embracing new technologies. We strive to project a positive and professional image, both within and outside the practice, while working hard and having fun!
Data Protection
At Ansdell Medical Centre, we take data protection seriously and are committed to being transparent about how we use patient data. We collect patient information to provide excellent care, and we ensure that it is used fairly and lawfully. We have a robust data protection policy in place, and we conduct regular privacy impact assessments to ensure that we meet the requirements of the Data Protection Act.
Overview of Reviews
The reviews of Ansdell Medical Centre are predominantly positive, with many patients expressing satisfaction with the care and services provided by the clinic. However, some reviewers have expressed frustrations with the phone system and difficulties in getting appointments.
Positive Comments
Many reviewers praised the clinic's staff, including receptionists, nurses, and doctors, for their kindness, professionalism, and caring attitude. Patients appreciated the prompt attention and care they received, including quick appointments and effective treatment. Some reviewers also mentioned the clinic's willingness to listen and respond to their concerns.
Negative Comments
Some reviewers expressed frustration with the phone system, citing long wait times and difficulties in getting through to the clinic. A few reviewers also mentioned issues with appointment scheduling and delays in receiving test results. One reviewer was unhappy with the clinic's response to their medication request.
Specific Issues
- Phone system issues: Some reviewers experienced long wait times and difficulties in getting through to the clinic.
- Appointment scheduling: A few reviewers had issues with getting appointments or experienced delays.
- Medication issues: One reviewer had issues with medication requests and processing.
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