Business Details
Emergency
services
Your Trusted Doctors in Nottingham
Stenhouse Medical Centre is committed to delivering high-quality, accessible healthcare to patients in Arnold and surrounding areas. Our practice prioritises patient-centred care, combining professional expertise with a courteous and responsive approach to meet individual and community health needs. We offer a comprehensive range of general practice services, including routine consultations, chronic disease management, and preventive care. Our team of experienced clinicians and support staff works collaboratively to ensure patients receive timely, evidence-based treatment tailored to their specific requirements.We actively engage with patients through digital platforms, enabling seamless access to appointments, prescriptions, and health information. Our mission is to foster trust and reliability by maintaining strict confidentiality, adhering to rigorous clinical standards, and continuously improving our services based on patient feedback. We are dedicated to promoting health literacy and empowering patients to make informed decisions about their wellbeing.
Services
GP Consultations
Prescriptions
Online Services
Chronic Disease Management
Preventive Care
Highlights and features
- We offer patient-centred care with experienced GPs and clinical staff.
- Our digital platforms enable seamless appointment booking and prescription requests.
- We prioritise preventive care and health education to improve long-term outcomes.
- Our practice adheres to strict confidentiality and data protection standards.
- We provide accessible services for housebound patients and urgent care needs.
What people say
Excellent online booking system
Knowledgeable and compassionate staff
Efficient prescription service
Services
GP Consultations
Our experienced GPs provide comprehensive consultations for acute and chronic health conditions. Patients can book face-to-face, telephone, or video appointments through our online system. Clinicians assess symptoms, develop treatment plans, and coordinate specialist referrals when necessary. This service ensures timely access to professional medical advice and ongoing care management for all registered patients.
Prescriptions
We offer efficient prescription services including repeat prescriptions and medication reviews. Patients can order online via SystmOnline or collect paper forms during practice hours. All requests require 72 hours processing time. Our electronic prescription service allows direct delivery to chosen pharmacies, ensuring convenient access to essential medications while maintaining safety through regular clinical reviews.
Online Services
Our digital platforms enable patients to book appointments, request prescriptions, and access health records securely. Systems like SystmConnect and NHS App provide 24/7 access to services, reducing phone wait times. These tools support non-urgent medical inquiries, symptom reporting, and administrative requests, enhancing accessibility while maintaining clinical safety through structured review processes.
Chronic Disease Management
We provide specialised management for chronic conditions including diabetes, asthma, and cardiovascular diseases. Our practice nurses conduct regular reviews, monitor treatment effectiveness, and offer lifestyle advice. Patients receive personalised care plans with coordinated follow-ups, ensuring optimal control of long-term health issues through evidence-based interventions and patient education initiatives.
Preventive Care
Our preventive services include vaccinations, health checks, and screening programmes. We offer annual flu jabs, cervical screenings, and risk assessments for at-risk populations. These proactive measures aim to detect potential health issues early, reduce disease burden, and promote healthier lifestyles through targeted interventions and community health education initiatives.
People
Dr Caroline White
GP Registrar Mentor
Dr White supervises GP registrars and leads frailty management projects within the Arnold and Calverton PCN. She contributes to clinical education and quality improvement initiatives while maintaining direct patient care responsibilities.
Paul Couldrey
Data Protection Officer
Paul Couldrey oversees data protection compliance for Stenhouse Medical Centre. As PCIG Consulting director, he ensures adherence to GDPR and NHS information governance standards while managing patient data confidentiality protocols.
Questions
How do I book a GP appointment?
Use SystmConnect for routine appointments or call 0115 9673777 at 8am for urgent slots. Online services allow 24/7 booking for available time slots.
Can I order repeat prescriptions online?
Yes, through SystmOnline or the NHS App. Allow 72 hours processing time. Electronic prescriptions can be sent directly to your preferred pharmacy.
What services are available out-of-hours?
For urgent care when we're closed, contact NHS 111. Emergency services are available via 999 for life-threatening situations requiring immediate attention.
How do I access my medical records?
Request access through reception. Under GDPR, we provide records within one month. Identification verification is required to protect patient confidentiality.
Are home visits available?
Yes, for patients unable to leave home. Request by 10am via phone. Clinicians assess urgency and arrange visits when clinically necessary, considering resource allocation.
