Sensible Practical Advice
Welcome to Listening Post, a leading provider of professional counselling and training in Gloucestershire. Founded in 1991, we are a Christian-based charity dedicated to relieving emotional and psychological distress across the county.
Who We Are
Listening Post is a voluntary organisation run by a team of experienced and dedicated professionals who are passionate about offering high-quality, accessible counselling to those in need. We are proud to be members of the British Association for Counselling and Psychotherapy (BACP) and adhere to their ethical framework.
Our Services
We offer a range of services to support individuals in overcoming emotional and psychological challenges. These include:
- Individual Counselling: Providing face-to-face, weekly counselling sessions in a safe and confidential environment.
- Training: Delivering competitively priced training programmes for aspiring and seasoned counsellors, as well as workshops to enhance listening and communication skills.
Our Impact
Throughout our 30-year history, we have supported countless individuals in overcoming adversity, building resilience, and achieving personal growth. We believe everyone deserves access to quality mental healthcare, regardless of their financial situation, which is why we offer our services on a donation basis.
Our Vision and Values
Our vision is to walk alongside those struggling and empower them to restore their lives. We are guided by these core values:
- Respect and nurture: We treat all with dignity and compassion.
- Accessibility: We are committed to making our services accessible to all, regardless of background or financial situation.
- Professionalism: We adhere to the highest ethical standards and provide evidence-based therapies.
Join Us
Whether you are seeking support, want to learn how to better support others, or would like to contribute to our important work, we welcome you to get involved. Please explore our website to learn more about our services, training opportunities, and how you can support our mission.
Exceptional Service
The first reviewer, Eleanor, gave the service a perfect 5-star rating, stating that it "changed her life". She praised the "incredible counsellors" for being available to help with "nothing too big or too small". She also commended the admin team for being "lovely and calming" to deal with.
Poor Service
In stark contrast, Keith Attew's experience was appalling. He gave the service a 1-star rating, expressing disappointment and frustration with the lack of care. He had to wait over a year for an appointment, and when he was finally contacted, the call was very brief due to the COVID-19 pandemic. When he tried to re-establish contact, he was again left feeling abandoned. He claimed that nobody rang him when promised, leading him to lose faith in the service.
