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Putting Patients First, Every Step of the Way

At Fosse Medical Centre, we are committed to providing high-quality healthcare services to our patients in Leicester City West. As a busy inner-city teaching practice, we serve approximately 11,000 patients and work closely with Kings College London and Across Leicester Health PCN to ensure our patients receive the best possible care.

Our Services

We offer a wide range of services to cater to the diverse needs of our patients. From routine appointments and repeat prescriptions to vaccinations and travel clinics, we are dedicated to providing comprehensive care to our community. Our online services allow patients to book appointments, order medication, and access their medical records with ease. We also provide self-referrals and support for patients who require additional care.

Our Staff

Our team of experienced and dedicated healthcare professionals is committed to providing exceptional care to our patients. Our doctors, nurses, and support staff work together to ensure that our patients receive personalized attention and care. We are proud to be a teaching practice, working in partnership with Kings College London and Across Leicester Health PCN to train the next generation of healthcare professionals.

Practice Information

We are located at 344 Fosse Road North, Leicester, LE3 5RR, and can be reached by phone on 01162957100. Our opening hours are Monday to Friday, 8:00 AM to 6:30 PM, with extended hours on Wednesdays and Thursdays until 8:00 PM. We are closed on Saturdays and Sundays.

Patient Care

At Fosse Medical Centre, we are dedicated to putting our patients first. We strive to provide high-quality care, listen to our patients' concerns, and respond to their needs. We believe in working in partnership with our patients to ensure they receive the best possible care and achieve optimal health outcomes.

Reviews
Positive: Patients appreciate the friendly and helpful reception staff, who are quick to respond to issues and book appointments efficiently.
Negative: Patients have reported poor experiences, including being kept on hold for extended periods, cancelled appointments, and a lack of availability of doctors, as well as concerns about the quality of medical care and unpleasant interactions with specific doctors.

Overview

The reviews for Fosse Medical Centre are mixed, with some patients expressing satisfaction with the service and others reporting negative experiences.

Positive Reviews

Patients appreciate the friendly and helpful reception staff, who are quick to respond to issues and book appointments efficiently. Some patients also praise the doctors for taking the time to listen to their concerns and being kind and caring.

Negative Reviews

Other patients have reported poor experiences, including being kept on hold for extended periods, cancelled appointments, and a lack of availability of doctors. Some patients have also expressed concerns about the quality of medical care, including doctors who seem more interested in processing patients quickly than in providing adequate treatment. A few patients have reported unpleasant interactions with specific doctors, citing a lack of empathy and compassion.

Waiting Times and Appointments

Some patients have expressed frustration with the lack of available appointments, particularly during peak hours. Others have reported having to wait on hold for extended periods or being hung up on by the practice.

Communication

A few patients have expressed concerns about the communication styles of some doctors, citing a lack of transparency and responsiveness to patient concerns.

Conclusion

Fosse Medical Centre appears to have a mixed record, with some patients reporting positive experiences and others expressing frustration and disappointment with the service.

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