Improving Health, Enhancing Lives
Located in Leicester, East Park Medical Centre is a trusted and established healthcare provider, committed to delivering high-quality primary care services to our patients. Our practice is set up in two convenient branches, ensuring that our patients have easy access to our services.
Our Services
Our dedicated team of healthcare professionals, including GPs, nurses, and administrative staff, work together to provide a comprehensive range of services to our patients. These services include:
- Appointments: Book an appointment online or in-person to see one of our doctors or healthcare professionals.
- Prescriptions: Order repeat prescriptions online or in-person.
- Medical Records: Access your medical records and view your medical history.
- Services: We offer a range of services, including vaccinations, health checks, and patient education.
Training Practice
Our practice is a training practice, training foundation year doctors and medical students. This means that our doctors-in-training will be attending appointments and surgeries at our practice, under the supervision of our experienced GPs. We appreciate your co-operation and understanding as our learners work to enhance their skills.
Patient Participation Group
Our patient participation group (PPG) is an essential part of our practice, allowing us to gather valuable feedback from our patients. The group meets regularly to discuss various topics, including practice development, patient engagement, and patient feedback.
Community Services
In addition to our core services, we also offer a range of community-based initiatives designed to promote the health and wellbeing of our patients. These initiatives include:
- Joy Social Prescribing: A service that connects patients with local activities, groups, and support networks.
- Healthy Living: Tips and advice on maintaining a healthy lifestyle, including nutrition, exercise, and stress management.
Online Services
We are committed to making our services as accessible as possible. Our online platform allows patients to book appointments, order repeat prescriptions, and access their medical records.
Contact Us
While our website provides a wealth of information, we understand that sometimes patients may have questions or need to contact us directly. Our dedicated team is always happy to assist with any queries or concerns.
Staff and Doctor Reviews
The reviews highlight the exceptional care and service provided by the doctors and staff at the medical centre. Positive comments praise the staff, including Dina, Shilpa, Koushika, Mamma, Minaben, Dr. Pandya, Dr. (Mrs) Sejal Shah, and Kaushika, for their exceptional care, professionalism, and support. The doctors are commended for their guidance and expertise in addressing health concerns.
Applause for Individuals
Reviews single out specific individuals for their exceptional service, such as Dr. (Mrs) Sejal Shah, who is described as an amazing doctor, and Kaushika, who has been praised for her 35+ years of service and politeness.
Facility and Accessibility
One review mentions the medical centre's pleasant waiting room and availability of parking nearby, albeit with some difficulties.
Negative Experiences
Unfortunately, some reviews highlight negative experiences with the receptionists, who are described as rude, arrogant, and unhelpful. Complaints include long waiting times, difficulty in booking appointments, and poor communication.
Cost and Services
One review criticizes the high cost of diabetic reports, suggesting that the centre charges more than other medical facilities.
