Improving Health, Improving Lives
The Charnwood Practice is a medical clinic located in Leicester, providing a wide range of healthcare services to the local community. Our GDPR Privacy Notice can be found under the Practice Policies section of our website. We are dedicated to delivering high-quality care to our patients, and we strive to make our services accessible and convenient for everyone.
Opening Times
Our practice is open from Monday to Friday, and we have extended hours on certain days to accommodate our patients' needs. We are closed on weekends and bank holidays, but in case of an emergency, patients can contact NHS 111 for urgent medical assistance or dial 999 for life-threatening situations.
Appointments
Patients can book appointments with our doctors and nurses by calling our phone number, visiting our practice or by using our online services. We offer a range of appointment types, including same-day appointments, pre-bookable appointments, and telephone consultations. We also offer a home visiting service for patients who are unable to attend the practice.
Prescriptions
Patients can request repeat prescriptions using our online services or by completing a prescription request form at the practice. We offer a collection and delivery service for patients who are unable to collect their prescriptions from the practice.
Clinics and Services
In addition to general medical services, we offer a range of clinics and services, including:
- Travel vaccinations
- Non-NHS services (such as private medical examinations)
- Child health surveillance
- Maternity services
- Chronic disease management
- Minor surgery
- Antenatal and postnatal care
- Smoking cessation
- Weight management
Primary Care Network (PCN)
The Charnwood Practice is part of a Primary Care Network (PCN) that brings together practices around the area to enhance the care that patients receive. The PCN comprises of Spinney Hill Medical Centre, East park Medical Centre, and Canon St Broadhurst Street. Patients may receive care from any of these practices if they provide the care that is required.
The NHS App
The NHS App is a convenient way for patients to access a range of NHS services and information on their smartphone or tablet. Patients can order repeat prescriptions, view their GP health record, and nominate a preferred pharmacy, among other features. For more information, including how to download the NHS App, please visit .
Better Health Campaign
The Better Health Campaign aims to educate parents about the importance of brain development in the first five years of a child's life. The Start for Life 'Little Moments Together' campaign provides advice and tips to parents on how to support their child's early brain development. For more information, please visit the Department for Education's website.
Overview of The Charnwood Practice Reviews
Excellent Service and Staff
The majority of reviewers praised the excellent service and staff at The Charnwood Practice. Many reviewers highlighted the friendly and helpful nature of the reception staff and doctors. Some reviewers also praised specific doctors, such as Dr. Chowdhury and Dr. Mawby, for their professionalism and care.
Positive Aspects
- Excellent customer service from reception staff and doctors
- Friendly and helpful nature of the staff
- Professional and caring doctors
- Efficient online system
Negative Experiences
A smaller number of reviewers had negative experiences at The Charnwood Practice. Some common issues included:
- Difficulty in getting an appointment
- Rude behavior from some reception staff
- Poor communication and lack of apology for mistakes
- Issues with medication management
