Luxury Living & Care That Puts You First
At The Hazelwell Care Home, we are dedicated to providing exceptional care and luxury living to our residents. Our stunning 55-bed care home on the Wirral offers a range of high-quality elderly care services, all delivered by our own regular staff. Our team is passionate about creating a warm and welcoming environment that feels like home, where our residents can thrive and feel valued.
Our Care Services
We understand that every individual has unique needs and requirements, which is why we offer a range of care services tailored to meet their specific needs. Our care services include Nursing Care, Residential Care, Dementia Care, Respite Care, and Palliative Care. Our leading care home puts the care needs and happiness of our residents first, ensuring they have everything they need, easily accessible to them.
Our Facilities and Activities
Our care home is designed to provide a comfortable and elegant setting for our residents to call their own. Our facilities include spacious rooms and suites, a rooftop salon, outside areas, a library, and a chauffeur-driven car for outings. We also offer a varied activities programme, including arts and crafts, and a singing cafe every Thursday at 11am. Our wellbeing coordinators strive to involve our residents in all aspects of life, from the activities we offer to the facilities we provide throughout our home.
Our Team
Our team is made up of experienced and caring professionals who are dedicated to providing the highest standards of care and support to our residents. We believe that cultivating close ties with our residents and those closest to them is extremely beneficial to everyone, which is why we encourage involvement in all aspects of life at The Hazelwell Care Home.
Why Choose The Hazelwell Care Home?
We believe that our care home is the perfect choice for anyone looking for a luxurious and supportive environment where they can feel at home. Our team is committed to delivering exceptional care and support, and we are proud to have built a team of our own regular staff, so residents and their loved ones can feel reassured that they will consistently receive high-quality care and support that is tailored to them.
Care Homes: A Mixed Bag of Experiences
Positive Reviews
Many reviewers praised Hazelwell Care Home for its excellent care, kindness, and professionalism. Staff were commended for their warm welcome, attention to detail, and ability to cater to individual needs. The home's beautiful surroundings and well-maintained facilities were also highlighted.
Negative Reviews
However, some reviewers shared distressing experiences, citing subpar care, neglect, and lack of resources. Specific concerns included unattended medical needs, inadequate staffing, and poor communication.
Specific Issues
- Neglect of medical needs, leading to serious health complications (UTIs, sepsis, pneumonia, and kidney failure)
- Inadequate staffing, resulting in lack of care and attention
- Poor communication and difficulty contacting the home
- Unhygienic conditions and neglect of personal care
- Inadequate experience in dealing with mental health issues
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