At Birmingham Counselling Services, we take pride in providing a discreet, confidential space where individuals can seek professional guidance and support. Our team of qualified counsellors and psychotherapists offer a range of services tailored to meet the unique needs of adults and young people from the age of 4, with no upper age limit.
Our Custard Factory building in Birmingham City Centre is fully accessible, with modern lifts and toilet facilities, ensuring that our clients feel comfortable and at ease. We strive to provide a warm and welcoming atmosphere, complete with a pleasant waiting area for those who arrive early for their appointments. Parking is also conveniently available near both of our locations.
Our Services
Our team of dedicated professionals offers a comprehensive range of counselling services, including one-to-one counselling and psychotherapy, couples and relationship counselling, group counselling, and Anger Management. We are committed to providing a supportive and non-judgemental environment, where individuals can explore their thoughts, feelings, and experiences without fear of criticism or rejection.
Whether you're struggling with addiction, grief, depression, anxiety, low self-esteem, or relationship issues, our team is here to provide you with the support and guidance you need to overcome your challenges. Our counsellors are members of the British Association of Counselling and Psychotherapy (BACP) or United Kingdom Council for Psychotherapy (UKCP), ensuring that you receive the highest level of care and expertise.
Our Locations
We have two convenient locations in Birmingham: our modern Counselling Centre at the Custard Factory in Digbeth, and our Branston Court location in the Jewellery Quarter. Both locations offer comfortable and accessible facilities, with convenient links to public transportation.
Our Commitment
At Birmingham Counselling Services, we are dedicated to providing a safe, confidential, and supportive environment where individuals can explore their thoughts, feelings, and experiences. We believe in the importance of listening, empathy, and understanding, and we are committed to helping our clients achieve their goals and improve their overall well-being.
Poor Service and Lack of Support
The reviewer, Jason Marshall, has expressed his disappointment with the service, stating that they do not offer enough counselling sessions. Furthermore, even if you need more sessions, the service is unresponsive to requests, leaving those in need of help and support without adequate support.
Criticisms
The reviewer specifically highlights the poor service, citing that even when you ring to ask for more sessions, you won't get a reply. This lack of responsiveness is particularly concerning, especially for those who are in dire need of help and support.
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