Business Details
21 Years
experience
Emergency
services
Trusted Mental Health Counselling in Birmingham
Established in 2005, Birmingham Counselling Services has been dedicated to providing accessible, ethical, and impactful mental health support to individuals aged four and above. As a social enterprise, we reinvest all profits into expanding services for those in need, serving 3,500 clients annually. Our team of qualified counsellors and psychotherapists adheres to the British Association of Counselling and Psychotherapy (BACP) ethical framework, ensuring confidentiality, professionalism, and client-centred care. We offer a full range of services, including one-to-one therapy, couples counselling, group sessions, and anger management, with facilities in Birminghams Custard Factory and online. Our commitment to accessibility is reflected in modern, fully equipped premises and flexible scheduling, with most clients receiving their first session within days of enquiry.Partnering with the Living Well Consortium and 40+ community organisations, we prioritise inclusivity, supporting diverse needs such as BSL counselling, CODA-specific therapy, and low-income access. Our approach combines empathy, expertise, and evidence-based practices to address anxiety, depression, addiction, and relationship challenges, empowering clients to regain control and build resilience. With 24/7 phone support and a focus on community well-being, we strive to create a safe, non-judgmental space where individuals can explore their concerns and achieve meaningful personal growth.
Services
Addiction Counselling
Anger Management
Couples Therapy
Online Counselling
Grief Support
Confidence Building
CODA Specialist Therapy
Depression Treatment
Anxiety Management
Clinical Supervision
Details
- Year established: 2005
Highlights and features
- We reinvest all profits into expanding mental health access for underserved communities.
- Our team includes BACP-registered counsellors with expertise in addiction and trauma.
- We offer 24/7 phone support for urgent mental health guidance.
- Fully accessible Custard Factory premises with modern facilities in central Birmingham.
- Specialist BSL counselling services for deaf and hearing BSL users.
Associations and certifications
- British Association of Counselling and Psychotherapy (BACP)
What people say
Safe space to talk
Helped see things differently
New communication strategies
Professional and empathetic
Positive impact on relationships
Services
Addiction Counselling
Our specialist addiction counsellors address repetitive behaviours impacting health and relationships. We support recovery from substance abuse, gambling, and digital addictions through tailored one-to-one sessions. Clients benefit from evidence-based strategies to break destructive cycles and rebuild their lives.
Anger Management
Led by certified specialists, our anger management programmes explore root causes and teach coping strategies. Through workshops and individual sessions, clients learn to channel emotions constructively, improving personal and professional relationships while reducing self-harm risks.
Online Counselling
Secure online sessions provide accessible mental health support for clients unable to attend in person. This service accommodates social anxiety sufferers, frequent travellers, and those living outside Birmingham, maintaining the same therapeutic standards as face-to-face consultations.
BSL Counselling
Fully accessible British Sign Language counselling services cater to deaf and hearing BSL users. Qualified therapists Matthew Shrine and Jay Thomas-Morton offer culturally competent support, with free sessions available for eligible low-income clients.
Couples Therapy
Experienced therapists guide couples through communication breakdowns and trust issues. Sessions focus on resolving conflicts, rebuilding connections, and developing mutual understanding, with tailored approaches for same-sex and heterosexual partnerships.
Questions
What mental health services do you offer?
We provide addiction counselling, anger management, couples therapy, online sessions, and specialist BSL support for anxiety, depression, and relationship issues.
Are your counsellors qualified?
All our therapists are BACP or UKCP registered with specialist expertise in trauma, addiction, and mental health conditions.
How quickly can I get an appointment?
We typically schedule initial sessions within days of your enquiry, with urgent cases prioritised.
Do you offer free counselling?
Free BSL counselling is available for eligible low-income clients over 18 with daytime availability.
Is online therapy effective?
Our secure virtual platform delivers the same quality care as in-person sessions, with proven results for anxiety and depression.
How do you ensure confidentiality?
We follow strict BACP ethical guidelines, with secure facilities and encrypted digital communications protecting client privacy.
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