Business Details
Emergency
services
Your Trusted Mental Health Support in Sutton
Sutton Mental Health Foundation has dedicated itself to supporting adults in Sutton affected by mental distress through non-clinical, peer-led services. Established with a commitment to fostering connection and inclusivity, our team predominantly comprises individuals with lived experience of mental health challenges, enabling us to provide empathetic and informed support. We operate Belmont Connect, a daytime hub offering social activities, wellbeing sessions, and tailored appointments, alongside the Sutton Crisis Caf, which provides evening support for those experiencing mild to moderate crises.Our values emphasize safety, mutual respect, and empowerment, ensuring services are user-led and adaptable to community needs. We collaborate with local health professionals and organizations to enhance accessibility, while maintaining a focus on innovation and continuous improvement. Through initiatives like intentional peer support and advocacy for service-user voices, we strive to create a resilient, supportive environment where individuals can build trust and regain stability.
Services
Mental Health Support
Crisis Caf
Peer Support Groups
Wellbeing Activities
Housing Support
Employment Advice
Intentional Peer Support
LGBTQ+ Support
Carers Support
Online Counselling
Highlights and features
- Our peer-led team shares lived experience of mental health challenges.
- We offer evening crisis support 365 days a year.
- We provide accessible, no-referral-needed services tailored to user needs.
- Our community activities promote connection and long-term wellbeing.
- We collaborate with local authorities and healthcare partners for holistic support.
What people say
Empathetic understanding
Lived experience support
Safe judgment-free space
Helpful crisis intervention
Inclusive community
Services
Mental Health Support
Our peer-led mental health support services provide non-clinical assistance to adults in Sutton experiencing emotional distress. We offer one-to-one appointments, group sessions, and crisis intervention, emphasizing lived experience and empathy. Our team works closely with users to develop personalized coping strategies while promoting community connection and long-term wellbeing.
Crisis Caf
The Sutton Crisis Caf offers evening support for adults facing mild to moderate mental health crises. Open daily from 6:30pm to 11pm, it provides a safe, non-judgmental space with trained staff available to listen and assist. This service serves as an alternative to hospital emergency departments, focusing on de-escalation and immediate support.
Peer Support Groups
We facilitate specialist peer support groups covering diverse needs, including hearing voices, OCD, LGBTQ+ mental health, and parenting challenges. Sessions are led by trained individuals with lived experience, creating environments of mutual understanding. These groups emphasize shared learning and collective resilience through regular, structured meetings.
Wellbeing Activities
Our wellbeing programme includes free daily activities like art therapy, mindfulness, yoga, and drama at Belmont Connect. Designed to promote social interaction and skill development, these sessions operate on the '5 Ways to Wellbeing' framework. All activities are accessible without referral, fostering informal connections and personal growth opportunities.
Housing Support
We offer specialized housing support appointments addressing accommodation issues impacting mental health. Our advisors work with local authorities and housing associations to provide practical solutions and preventative strategies. This service includes guidance on tenancy rights, support housing applications, and crisis accommodation options to reduce mental health stressors.
People
Lisa Lancefield
Chief Executive Officer
Lisa oversees strategic operations at Sutton Mental Health Foundation with over 15 years' experience in mental health services. Her leadership focuses on peer-led initiatives and trauma-informed practices. Lisa prioritizes organizational growth while maintaining community connection and service-user led approaches.
Ovie Oboh
Operational Service Manager
Ovie manages day-to-day operations at Belmont Connect with expertise in service delivery during crisis periods. He previously worked in frontline mental health roles across London. His approach combines practical support with emotional guidance to create safe, consistent environments for service users.
Carol Jacques
Intentional Peer Support Co-ordinator
Carol leads our intentional peer support programme, training staff and facilitating group sessions. With personal experience of mental health recovery, she develops peer-led methodologies that emphasize connection over clinical approaches to foster authentic support networks.
Ruby Scott
Reception & Support
Ruby serves as the first point of contact at Belmont Connect, providing frontline assistance to over 200 weekly visitors. Her role combines administrative duties with immediate crisis support, ensuring welcoming access to services while maintaining a calm, structured environment for vulnerable individuals.
Paula Gowing
Senior Crisis Support Worker
Paula leads nighttime crisis interventions at Sutton Crisis Caf, supporting over 20 individuals weekly during mental health emergencies. With 10 years' experience in frontline mental health roles, she specializes in de-escalation techniques and trauma-informed care during high-pressure situations.
Questions
Do I need a referral to access SMHF services?
No formal referrals are required for any of our services. Anyone can self-refer through our online form or by calling 020 8770 0172.
What mental health conditions do you support?
We support individuals experiencing any form of mental distress, including anxiety, depression, OCD, crisis episodes, and trauma-related conditions. No diagnosis required.
Are services available for carers?
Yes, we offer dedicated support for carers through specialized appointments and our Carers Communications Toolkit resources available online.
Is there an age limit for using your services?
Our daytime services welcome adults aged 18+, while the Crisis Café specifically caters to those over 18 experiencing mental health crises.
Do you provide support during the pandemic?
We've maintained essential services throughout the pandemic with limited in-person sessions and online alternatives. All activities follow current public health guidelines.
Can I volunteer with SMHF?
We welcome volunteers for peer support roles, event assistance, and administrative tasks. Complete our online application form to start the process.
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