At M Club, we are dedicated to providing a premier health and fitness experience to our members. With two convenient locations in Newcastle and Hanley, we offer a wide range of state-of-the-art equipment, facilities, and services to help you achieve your health and fitness goals.
Our Mission
Our mission is to provide a supportive and motivating environment that inspires our members to reach their full potential. We believe that everyone deserves to live a healthy and happy life, and we are committed to helping you achieve just that. Our team of experienced fitness instructors and trainers are dedicated to providing personalized guidance and support to help you achieve your goals.
Our Facilities
Our facilities are designed to provide a comfortable and welcoming environment for our members. We offer a range of equipment and facilities, including state-of-the-art cardiovascular, resistance, and strength training equipment, as well as a ladies-only gym, fitness classes, and a spa. Our facilities are clean, well-maintained, and equipped with everything you need to achieve your fitness goals.
Our Services
We offer a range of services to help you achieve your health and fitness goals. Our services include personalized fitness programs, group fitness classes, nutrition counseling, and spa treatments. We also offer a range of membership options to suit your needs and budget.
Our Team
Our team of experienced fitness instructors and trainers are dedicated to providing personalized guidance and support to help you achieve your goals. We believe in a holistic approach to health and fitness, and our team is committed to helping you achieve a healthy and balanced lifestyle.
Get Started Today!
If you're ready to take the first step towards a healthier and happier life, join us today! We offer a free trial membership, so you can experience our facilities and services for yourself. Don't wait any longer, join the M Club community today and start achieving your health and fitness goals!
Staff and Customer Service
The staff at the Newcastle club were criticized for their rudeness and unhelpfulness. One reviewer was greeted with a rude member of staff who refused to allow them to show their friend around without paying for a day pass. Another reviewer had a negative experience with staff members who kept calling them "Steve" despite correcting them multiple times.
Facilities and Cleanliness
Reviewers had mixed opinions about the cleanliness of the gym and its facilities. Some praised the modern equipment and cleanliness of the gym, while others complained about the grime and dust on the machines and the filthy carpets. The pool area was also criticized for being slippery and having raised grids that posed a tripping hazard.
Barbers and Spa
The barbers at the gym received glowing reviews, with many praising the friendly and skilled staff, particularly Luca, Dave, and Alex. The atmosphere was described as calm and welcoming, and the barbers were commended for their patience and kindness, especially with children.
Value for Money
Some reviewers felt that the gym was good value for money, with one reviewer praising the affordable membership fee of 50 per month. However, others felt that the day pass price of 25 was too expensive, especially considering the quality of the facilities.
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